Draft document. Final wording to be reviewed by HUBZ legal adviser before public launch.
These documents are provided as HUBZ draft policies and terms. They should be reviewed and approved by a qualified Australian lawyer before public launch.
1. About HUBZ
HUBZ is a local community platform that connects customers with local businesses, offers, rewards and Community HUB content. By using HUBZ you agree to these Terms of Use, our Privacy Policy and any other terms that apply to your account (Business Terms, Partner Terms, Rewards Terms, Sponsored Placement Terms).
2. Who can use HUBZ
You must be at least 16 years old to create a HUBZ account. If you create a business or partner account you must have authority to bind that business or partner.
3. Accounts
You are responsible for the security of your account and for all activity carried out under your account. Provide accurate information at signup and keep it up to date. Do not share your password. Contact HUBZ immediately if you believe your account has been accessed without your permission.
4. Acceptable use
When using HUBZ you agree not to:
- post unlawful, deceptive, harassing, defamatory, hateful or infringing content
- submit fake reviews, fake redemptions or fake QR scans
- attempt to abuse HUBZ Points, Business Rewards, prize vouchers or partner commissions
- probe, scrape, scan or interfere with HUBZ systems
- impersonate any person or business
- use HUBZ to send spam, unsolicited commercial messages or malware
- circumvent business subscription, sponsored placement or admin approval rules
5. Customer accounts
Customers use HUBZ to discover local businesses, redeem offers, follow businesses, post reviews and earn HUBZ Points. Use of rewards is governed by the Rewards Terms.
6. Business accounts
Businesses use HUBZ to publish offers, rewards, content and updates, and to receive redemptions and reviews. Business use is governed by the Business Terms and the HUBZ pricing that applies to the chosen plan.
7. Partner accounts
Approved HUBZ Partners refer customers and businesses to HUBZ in exchange for commissions where eligible. Partner use is governed by the Partner Terms.
8. Reviews and content
Reviews should be honest, personal experience and not offensive. HUBZ may moderate, hide or remove any content that breaches these Terms, at our discretion.
9. Offers, rewards and QR scans
Offers displayed on HUBZ are provided by businesses. Businesses are responsible for honouring their approved offers subject to any published conditions. See the Rewards Terms for how HUBZ Points, Business Rewards, prize vouchers and Business Growth Credit work.
10. Suspension or termination
We may suspend or terminate your account if we believe you have breached these Terms, are misusing HUBZ, or are placing HUBZ or other users at risk.
11. Platform changes
HUBZ is under active development. Features, pricing and content on HUBZ may change from time to time. We will give reasonable notice of material changes that affect paying users.
12. Disclaimers
HUBZ is provided on an "as is" basis. HUBZ does not guarantee sales, redemptions, followers, reviews, leaderboard position or any specific commercial outcome. HUBZ is not a party to any transaction between a customer and a business.
13. Limitation of liability
To the maximum extent permitted by law, HUBZ is not liable for indirect, incidental, consequential or special loss (including loss of profits, loss of goodwill or loss of data) arising from your use of HUBZ. Nothing in these Terms limits any rights you have under the Australian Consumer Law.
14. Governing law
These Terms are governed by the laws of Victoria, Australia.
15. Contact
HUBZ — info@hubz.com.au