Draft document. Final wording to be reviewed by HUBZ legal adviser before public launch.
These documents are provided as HUBZ draft policies and terms. They should be reviewed and approved by a qualified Australian lawyer before public launch.
1. Access
You can view and update most of your account information at any time from your HUBZ dashboard. To request a copy of the information HUBZ holds about you, email info@hubz.com.au from the email address on your account.
2. Correction
If any of your account information is inaccurate, please update it from your dashboard. If a correction cannot be made from your dashboard, email us at info@hubz.com.au.
3. Account deletion
You can request deletion of your HUBZ account by emailing info@hubz.com.au from the email address on your account. Please tell us the account type (customer, business or partner). We will confirm your request before deleting.
4. What we may keep
Some information may need to be kept after account deletion where required for legal, tax, fraud prevention, dispute resolution or record keeping reasons. This is described in our Privacy Policy and Data Retention overview.
5. Response time
We aim to respond to access, correction and deletion requests within 30 days.
6. Complaints
If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
7. Contact
HUBZ — info@hubz.com.au